Allevia Health | About Us

Yes, you are in the right place! Healthcare Holdings is now Allevia Health.
New name. Same heart. Read more

Our journey so far

We started out as pioneers and that spirit continues today. Our history goes back to the Sisters of Mercy in the 1850s and Catherine McAuley’s vision of one-to-one care.

This evolved into some of the best surgical and medical hospital services in the country throughout the twentieth century, including Sir Brian Barrett- Boyes’ renowned cardio-thoracic achievements in the 1960s.

By merging with Ascot Integrated Hospital in 2001, our organisation successfully challenged the public perception of the scope and potential of private medicine. Since then our journey towards better healthcare has been well established, focusing on providing world-class healthcare services and delivering a great experience for every patient, every time.

Our name

As a way to focus our diverse services and underline our ongoing investment into the future of healthcare, we have chosen a new brand name.

The meaning of this wording stems from the word ‘alleviate’, as the organisation aims to alleviate pain, discomfort and stress for all patients. This name is a simple, memorable descriptor for how our highly skilled staff, specialists, state-of-the-art equipment and facilities deliver an extraordinary level of care efficiently and effectively, with the patient’s needs at the core.

An optimistic, active word that is a fitting title for our journey to better healthcare.

As part of our human-centered care that is deeply rooted in human connections, our staff will strive to ensure you are ‘seen’ for who you are, how you identify, and what unique care you might need.

We call this Ngā Rākau Turuturu – the covenant of the weaving pegs

  • We will listen to you

    And your family/support carers

  • We will manaaki you

    Uplift and carry your spirit, your soul when required

  • We will walk beside you

    If you are struggling with anything, do not hesitate to ask anyone to help you

  • We will show our heartwood

    You will experience the versions of our staff their loved ones experience at home

These principles woven together are the very fibres, the fabric your unique care plan will be held together by. Like any garment or korowai that is woven, your care plan requires two weaving pegs.

If you have any questions about Ngā Rākau Turuturu, please don’t hesitate to ask our friendly staff, who will be happy to explain what this human-centered nature of care means for you as our patient and for us as your carers.

Our corporate values

A framework for care

We care about what's important to you motif

We care about what's important to you

Poipoia ta kakano, kia puawai

Nurture the seed and it will flourish.

Manaakitanga

We listen. We are transparent about what we're doing and why. Your wellbeing is important to us.

We care about what's important to you motif

We care about what's important to you

Poipoia ta kakano, kia puawai

Nurture the seed and it will flourish.

Manaakitanga

We listen. We are transparent about what we're doing and why. Your wellbeing is important to us.

We are smarter together motif

We are smarter together

Tūākana – Teina

The younger sibling (Teina) learns from the older sibling (Tūākana) how to do it. The older sibling learns from the younger sibling how to be tolerant, show aroha and Manaaki.

Whānau

We succeed by working together and learning from each other. We solve problems and look at challenges as opportunities. We share our knowledge and learn from each other.

We are smarter together motif

We are smarter together

Tūākana – Teina

The younger sibling (Teina) learns from the older sibling (Tūākana) how to do it. The older sibling learns from the younger sibling how to be tolerant, show aroha and Manaaki.

Whānau

We succeed by working together and learning from each other. We solve problems and look at challenges as opportunities. We share our knowledge and learn from each other.

We are responsible for the results we deliver motif

We are responsible for the results we deliver

He tangata ki tahi

A man who speaks once is a man of his word.

Rangatiratanga, Pono

We do what we say we'll do. We communicate with those who are relying on us. We work and behave with authenticity and purpose. We honour equity, equality and social justice.

We are responsible for the results we deliver motif

We are responsible for the results we deliver

He tangata ki tahi

A man who speaks once is a man of his word.

Rangatiratanga, Pono

We do what we say we'll do. We communicate with those who are relying on us. We work and behave with authenticity and purpose. We honour equity, equality and social justice.

We do what is right motif

We do what is right

Kia te tika. Kia te pono, Kia te aroha

Do what is right. Do it with integrity. Do it for love.

Tika – Pono – Aroha

We act with honesty, integrity, fairness, and kindness. We act from a position of care. We work in a way that is consistent with our organisation’s purpose.

We do what is right motif

We do what is right

Kia te tika. Kia te pono, Kia te aroha

Do what is right. Do it with integrity. Do it for love.

Tika – Pono – Aroha

We act with honesty, integrity, fairness, and kindness. We act from a position of care. We work in a way that is consistent with our organisation’s purpose.

We focus on what's ahead and learn from the past motif

We focus on what's ahead and learn from the past

Kia whakatōmuri te haere whakamua

I walk backwards into the future with my eyes fixed on my past. We are aware of ourselves, our patients and their families.

Ahuatanga

We are self-aware in everything we do. We draw on past learnings, and remain open to new ways of doing things. We have a strong belief in our purpose and we boldly pursue our vision.  We learn and reflect so that we can improve.

We focus on what's ahead and learn from the past motif

We focus on what's ahead and learn from the past

Kia whakatōmuri te haere whakamua

I walk backwards into the future with my eyes fixed on my past. We are aware of ourselves, our patients and their families.

Ahuatanga

We are self-aware in everything we do. We draw on past learnings, and remain open to new ways of doing things. We have a strong belief in our purpose and we boldly pursue our vision.  We learn and reflect so that we can improve.